Discovery Skills: Open-Ended Questions

By Dennis Klemp

“The Tao of Coaching”

In this message to a client, Dennis Klemp describes 5 skills that make for a great discovery.

Over the course of the following weeks Dennis will focus his message on each of these 5 skills:

  1. Open-Ended Questions
  2. The Question Paradox
  3. Preparation
  4. 3-Levels Deep
  5. Discovery Summary

Watch his message here to learn more about the first skill in creating a great discovery – Open-Ended Questions.  Remember, without a great discovery, how can you really understand how to best support your customer?

http://youtu.be/In06rPivP80

 

Questions or comments for Dennis?  Reach out to him at [email protected]