Create Results By Focusing on Behaviors, NOT Numbers
December 1, 2012
By Alan Heaton “Perspectives with Alan” It may sound counterintuitive but when many managers and leaders try to change results they often focus on one thing they can’t change, the... Continue Reading
You Only Have Ten Minutes
November 1, 2012
By Stuart Chant “On the Road with Stuart Chant, Helping you Become the Best you can be” We’ve all been there. You arrive for an appointment and the prospect that... Continue Reading
Customer Service As An Expense
November 1, 2012
By Trent Nate “Transforming Behaviors in the Trenches” Too many businesses view customer service as an expense, rather than a driver of revenue. The better way to think about it is... Continue Reading
